The administrator of Users’ personal data (hereinafter referred to as Site Provider) is:
In order to get more information, you can contact the Data Protection Officer we have designated at . Correspondence address: Data Protection Officer LangMedia Sp. z o.o., ul. Rapackiego 5, 53-021 Breslavia, POLONIA.
The employees of the Site Provider authorised to process personal data take part in the training in accordance with the internal Security Policy and sign statements on maintaining personal data confidentiality.
All servers on which personal data are stored are located within the European Union territory.
We make use of technical and cryptographic security solutions protecting the processed data against unauthorised access, modification or removal. We regularly install security patches on our servers.
In the case of payment transactions, the data such as the card number are not processed on our servers, but only on the servers of the authorised companies handling payments, which make use of the security solutions compliant with the legal requirements and the regulations of the organisations that issue payment cards. These companies provide us with the information on the status of particular payment transactions.
We collect the data related to you whenever you use our websites and applications, create an account in one of our websites, subscribe to the newsletter, participate in our competitions or contact us.
When an account is created, we ask you to provide the following information:
The provision of this data is voluntary, but necessary to conclude an agreement to maintain your account on the platform and provide access to paid courses.
If you have a privileged account and access to the administrator panel in eTutor, you must also give your phone number to which the Site Provider will send a text message with a code to verify the person using the account.
In some cases, with the User’s prior consent, an account is created on the basis of the data provided to us by the User’s employer or other entity paying for the course on behalf of the User.
When the account has been created, the User may add additional information to his or her profile:
When you log in to the website or create an account using an external website, such as Facebook, we collect your account’s ID, first name, surname, e-mail address and gender.
The Administrator allows you to log in to the website via:
When you use our services, we collect and process the following data:
Private messages exchanged between the Users are treated as confidential and they are not disclosed to third parties without the User’s consent, except for the situation where such disclosure is required under the relevant provisions of law.
The Site offers the function of inviting other people, who have not created an account on our website yet, where the friends’ e-mail addresses can be provided in order to send invitations recommending our services to them. The provided addresses are used to send an invitation on your behalf.
When the Sites are used, the following information may be recorded each time after sending a request to the Site Provider’s server:
If the User does not agree to store such data on his or her device, the web browser settings can be modified accordingly. The limitation of using the mentioned mechanisms may influence the functionalities available on the Site. Also, the right browser settings enable removing previously stored data.
Google Ads – remarketing tool provided by Google LCC, which enables viewing personalized ads of the eTutor website, you can find more information at: https://policies.google.com/technologies/ads?hl=pl
Google Analytics – a tool collecting information about visits on the eTutor website, views of subpages and the time spent on the website,
you can find more information at:
Facebook Pixel – a tool which enables targeting personalised ads at Facebook Users, you can find more information at:
Hotjar – a tool which allows the Administrator to analyse the User’s activity on the website, including collecting data about the
User’s behaviour on the website and their preferences, you can find more information at:
HubSpot - a tool which automates marketing and contacts management and monitors the User’s internet activity as well as reports on it,
you can find more information at:
We make use of pixel tags, i.e. the elements placed in an e-mail or a website’s code, which enable monitoring the activity such as opening an e-mail or displaying a webpage.
We process your personal data only if we have legal basis to do so.
The purposes of processing personal data on the basis of art. 6 sec. 1 point b of the GDPR (processing required to conclude an agreement that you are a party hereto or to take actions upon your request prior to conclusion of the agreement):
The purposes of processing personal data on the basis of art. 6 sec. 1 point c of the GDPR (fulfilling our legal obligations) are as follows:
The purposes of processing personal data on the basis of art. 6 sec. 1 point f of the GDPR (our legitimate interest) are as follows:
We use the collected data also for profiling the Users, i.e. processing it in an automated way to anticipate the behaviour and personal preferences of the Users. However, it does not cause any legal effects towards you and does not have any relevant impact on your situation.
We entrust the processing of your personal data to:
In case of the courses paid for through another company or an organization (for instance your employer) we transfer the personal data of the course Users for the purpose of billing (first name, surname, e-mail address), and in case of some of our customers, with your consent, also for the purpose of monitoring your learning progress. Expressing such consent may be a condition to cover the costs of your course by an external entity.
We use services of the suppliers from different countries, including the suppliers with their registered offices located outside the European Union (for example in the USA). Legal regulations related to personal data protection in these countries are different from the regulations applied in the European Union, however, we require all our suppliers to process the entrusted data in a secure way in compliance with the data protection law applied in the EU. We apply standard measures specified in the EU law, primarily appropriate contractual clauses.
In relation to the processing of your personal data, you are entitled to request:
The ability to exercise the abovementioned rights may depend on the legal basis for processing your personal data by us and on the purpose for processing your personal data. Please send the applications related to the processing of personal data by e-mail or by post.
You can view or modify most of the personal data related to your account at Ustawienia konta. There is also a functionality which enables you to request removal of your account.
In order to authorize the submitted applications related to personal data our employee may also ask you to provide additional information to confirm the identity of the person submitting the application.
You have the right to withdraw your consent to processing personal data at any time. The withdrawal of consent does not affect the lawfulness of processing your personal data based on consent before its withdrawal.
If you withdraw your consent to processing your personal data or if all the agreements which have been the basis for the processing of your personal data are terminated, your personal data shall be removed, subject that:
If you have any objections to the way we process your personal data, please contact us first. You are also entitled to make a complaint to the supervisory authority:
Urząd Ochrony Danych Osobowych (Personal Data Protection Office)
ul. Stawki 2